Applicable Version: Applies to all


Within the Realizeit platform you are able to lock users out of the system and unlock them when they need access to the course again. All data will remain associated to the users regardless of their access status.


The steps to lock a user:

  1. Access Organization and People > People
  2. Locate the user and click on the Edit button next to the user name. 
  3. Scroll down and click on the More button.
  4. Scroll down to the Account Details area and expand.
  5. Click on the Lock User Out button.
  6. A confirmation message will appear, click OK. 
  7. To leave the edit page, click on Disregard Changes. 

 

 The steps to unlock a user:

  1. Access Organization and People > People
  2. Locate the user and click on the Edit button next to the user name. 
  3. Scroll down and click on the More button.
  4. Scroll down to the Account Details area and expand.
  5. Click on the Unlock User button.
  6. A confirmation message will appear, click OK. 
  7. To leave the edit page, click on Disregard Changes.